Registration & Payment Policies
How to Register
You may register anytime after this brochure has been published for viewing . The earlier you register, the better chance you have of getting into the programs you want. Registrations need to be received prior to the program's starting date. For summer camps and programs, the child must be registered no later than 12 p.m. of the day prior to the child's attendance.
The Billerica Recreation Department is pleased to provide you with the flexibility of online registrations, 24 hours a day, 7 days a week. This new site will allow you to log in and register for recreation programs, as well as browse our seasonal brochure and find additional department information.
If you do not hear from the Recreation Department, you should assume that you are registered for the program that you submitted a registration for. You will hear from us if:
- The class is full and you have been placed on the wait list
- The class is cancelled
- There has been a change in the day, time, or date program will begin
Walk-in registration will be accepted at the Recreation Office, Monday through Friday, from 9 a.m. to 3 p.m.
Complete a registration form showing the programs and participants. Use one form for each household. Please make checks payable to: Billerica Recreation Department. Insert registration form and check into an envelope and mail to:
Billerica Recreation Department
248 Boston Road
Billerica, MA 01821
To register online, view the Recreation Online Registration page and follow these steps:
- Log on with your user ID and password
- Choose an activity category
- Select a class
- Add the class to your cart
- Choose the family member to register
- Answer any registration questions
- Continue to the shopping cart
- Choose checkout and finish by paying
- Log out when complete
Requesting a User ID & Password
To request a User ID and password, click on the My Account tab and select Request New Account. Complete and submit the online New Account Request Form and you will be provided information from our department. Please allow one business day to process your request.
Due to the nature of some classes and events requiring prerequisites or other specific information, they may not be available for online registration. You will still be able to view their availability, however. Please call or visit the Recreation Office for more information.
Mail-in or dropped off registrations will be processed as soon as they are received at the Recreation Department. Online registrations are automatic. All registrations are on a first-come, first-served basis, until the maximum number of persons per program is reached. Your name will be placed on a waiting list if the program is full.
Age & Grade Requirements
If age is specified, the child must be that age on the day the program begins. The grade level refers to the grade the child is in during the current school year.
Any special information including allergies, and/or other instructions that an instructor should be made aware of to ensure you or your child’s participation in a program should be noted on the application. Every effort will be made to accommodate your special need.
A person is registered for a program only when full payment and completed registration form is received by the Recreation Department. Trips and special events require advance payment. There will be a $25 fee charged for a returned check. There is a non-refundable convenience for all credit card purchases.
You may withdraw from a program 2 weeks prior to the start date and receive a full refund minus any expenses incurred for a program. All refunds regardless of payment used (cash, check, or credit card) are processed through the town and a check will be mailed to you. The credit card convenience fee will not be refunded.
If a participant withdraws from a program less than 2 weeks prior to the starting date of a program, they are entitled to a household credit for the full amount minus a $10 or $25 administrative fee (dependent on the program) and any expenses incurred for a program. The credit card convenience fee will not be refunded.
If you cancel your registration for a program for which the Recreation Department has paid a deposit, purchased supplies, equipment, tickets, or incurred other expenses on your behalf, your refund if any will be reduced by the amount of the expenses incurred including administrative fee and the credit card convenience fee.
A full refund will be made only if programs are canceled, filled, or if the department's change in offering prohibit your attendance. Please allow 2 to 3 weeks for processing all refunds. Once a program has begun, no refund will be issued, with the exception of a medical emergency which would prohibit completion of the class or a hardship. A household credit for the remaining classes would then be issued.
PhotographsThere will be times when the Billerica Recreation Department staff or designee will be taking pictures of programs and events for marketing and promotional basis. If you or your dependent does not wish to be photographed, a written statement must be received with the registration for the program or prior to the event.