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If you experience a backup Mon-Friday from 7am to 3:30pm, call the treatment plant at 978-671-0956. Any other time after 3:30pm, and all weekend long, please either call the Billerica Police, Billerica Fire Dept., or the Billerica Water Treatment plant. They all have the “on call” number to reach someone for blockages.
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You can either apply at the Wastewater Plant (70 Letchworth Ave) or fill out our online application. At this time, you will still be required to bring payment to the plant.